Automate · Agents

Agents that work beyond your workspace

Customer-facing and external AI agents for enterprise teams — grounded in your tables, workflows, and policies.

Maicos Agents extend your enterprise CoS to the outside world. Deploy specialized agents for support, sales, or consumer interactions — with access to approved tables, workflows, and integrations under admin control.

Tables

Structured data

CRM, trackers, pipelines in context

Flows

Multi-step automation

Approvals, email, record updates

Agents

External AI

Customer-facing for enterprise

Traditional tools

Zapier plus Airtable plus a support bot — brittle integrations, no shared context with your team chat.

With Maicos

Tables, workflows, and agents share one hierarchy. AI Staff triggers and completes flows inside Maicos.

Key capabilities

Built into Maicos — not bolted on.

External-facing

Agents communicate with customers and partners outside your namespace.

Enterprise control

Admins define scope, data access, and escalation paths.

Analytics

Track agent conversations, workflow runs, and outcomes.

How it works

Three steps from familiar tool to AI-powered action.

1

Model your data

Tables hold structured records scoped to projects — AI and workflows read the same source.

2

Define workflows

Chain steps across tables, email, chat, and integrations with optional human approval.

3

Let AI orchestrate

Trigger from conversation or run autonomously. Agents handle external users on enterprise plans.

Built for AI

Agents run in customer-facing AI mode — autonomous within guardrails. They read tables for product info, trigger workflows for orders or tickets, and hand off to humans when needed. Your internal AI Staff coordinates with agents behind the scenes.

"How can our support agent handle refund requests automatically?"

Support Agent

Live · customer-facing

"Where is my order #4821?"
Shipped yesterday. Tracking sent via workflow.

Real-world use cases

How people use this every day.

Customer support agent with FAQ and ticket workflows

Sales qualifier collecting leads into tables

Appointment booking agent connected to calendar

Internal HR agent for employee policy questions

Continue exploring

Enterprise CoS

Learn more →

Customer-facing mode

Learn more →

Workflows

Learn more →

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